Makes minor repair to slot machines and related hardware. Refills ticket printers with voucher paper. Shows genuine concern and empathy, actively listens to the guests, takes ownership of their concerns, and follows through to a resolution.Įxplains various game combinations payouts and jackpots. Responds to guest complaints in a considerate, professional, and positive manner. Provides courteous and helpful information to guests. Maintains a constant visual presence on the gaming floor seeking and responding to guests that require assistance with slot machines and any other service needs in a timely manner.
Essential duties and tasks that must be performed with or without reasonable accommodation. List duties in order of time spent or importance.
