Complete required daily financial tools and reports.Supervise day-to-day activities of team members to include performance reviews, rewards, discipline, time and attendance, scheduling, shift bids, training, plan work, assign work, direct work, address complaints and resolve issues.Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
Assist in overseeing administrative functions of the department to ensure a pleasant dining and beverage experience for all our guests while maintaining a positive demeanor and pleasant attitude towards all guests and team members.
